Need our help?

Contact us on and we’ll be back to you within 24 hours – usually much sooner!

To help us do that, please give as much information as you can in your email, including:

  • The device and operating system you’re using
  • What’s happened – attaching screenshots really helps
  • If you get an error message, let us know which one
  • Did you have data access or not at the time of the problem

Alternatively, complete the form below and submit.

Your Name* (required)

Your Email* (required)


Your Device*

Operating System*

Did you have data access at the time of the problem?

Additional Info/Error Messages Displayed

Add a screengrab if it helps to explain

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